REFUND POLICY

If your order arrives damaged, we will cover the cost of returning the goods and issue a full refund.

If your order is lost in transit, we will offer either a replacement or a full refund — whichever you prefer.

Due to health and safety regulations, we cannot re-stock returned food items, as they must be disposed of. However, if you wish to return goods for any other reason, and they are in the same condition as when received, you may do so within 21 days of the order date for a full refund.

Please remember: our products are best stored in a cool, dry place, ideally in the fridge. During warmer months, our pies may spoil more quickly if not refrigerated.

If you have any questions regarding refunds, returns, or other concerns, please contact us at your earliest convenience.

For more detailed information about your rights and our return policy, please refer to our [Terms and Conditions].

CONTACT DETAILS

If you have any questions or concerns, please contact us:

Phone: +44 7468 376401
Email: info@snacksy.co.uk
Address:
Snacksy Ltd
Unit 1 Kangley Business Centre
Kangley Bridge Road
London, SE26 5AQ
United Kingdom